Terms of Service for The Historical Herbologist

Effective Date: 31st October 2023

1. Introduction

Welcome to The Historical Herbologist By accessing our website and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our service. By placing an order, you represent and warrant that you meet these criteria.

3. Shipping and Delivery

- Our online shop only ships within the United Kingdom.

- Delivery times may vary depending on the location. We aim to dispatch all orders within 1-2 business days.

- Once dispatched, delivery usually takes between 3-5 business days.

4. Pricing

- All prices listed on our website are in GBP and include VAT where applicable.

- We reserve the right to change our prices at any time, but any changes will not affect orders that have already been confirmed.

5. Payment

- Payments can be made via Google Pay, or via Visa, Mastercard and American Express.

- Full payment is required at the time of ordering, and orders will not be processed until payment is received.

6. Order Confirmation

- Once you place an order, you will receive an email confirmation of your purchase. It is your responsibility to ensure the details are correct.

7. Cancellation Policy

- You may cancel your order within 24 hours of placing it, provided the order has not yet been dispatched. After that, you would need to follow our Refund Policy.

8. Refund Policy

- If you are not satisfied with your purchase, you can return the goods within 14 days of receiving them, provided they are unused, in their original packaging, and in a sellable condition.

- To initiate a return, please contact our customer service team at info@thehistoricalherbologist.com.

- Refunds will be processed within 3 days after we receive the returned goods. The refund will be issued to the original payment method used at checkout.

- Please note that shipping costs for returned items will be at your expense unless the item was faulty or incorrect.

9. Damaged or Faulty Items

- If you receive a damaged or faulty item, please contact us within 14 days of receiving the item to arrange a return and refund or replacement.

10. Limitation of Liability

- To the fullest extent permitted by law, The Historical Herbologist shall not be liable for any indirect or consequential loss arising from the use of our website or the purchase of our products.

11. Changes to Terms

- We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of our website after such changes constitutes your acceptance of the new terms.

12. Governing Law

- These terms and conditions are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

 

Contact Information

If you have any questions or concerns regarding these terms, please contact us at:

 

The Historical Herbologist

info@thehistoricalherbologist.com

01483 363126

 

Thank you for shopping with The Historical Herbologist!